Rescue Organization Information 

    Permissions

    Veterinary Vision of Rochester Rescue Policies
    In order to support the efforts of our colleagues in the rescue community, Veterinary Vison of Rochester offers a 20% discount on professional services provided by our office. To receive the discount, the following requirements must be met: 

    1. The organization receiving the discount must be a qualified 501c3 charitable organization and must provide Veterinary Vision of Rochester a copy of their status as such. 

    2. Veterinary Vision of Rochester requires a New Organization information sheet be on file with our office listing the organizations legal address, officers and contact information. 

    3. The patient receiving services must be currently owned by the rescue group. Discount does not apply to privately owned pets.  

    4. Professional services must be billed to and paid by the organization receiving the discount. Professional services are defined as any fees associated with the examination, diagnostic or surgical preocedures. This discount does not apply to elective ptocedures, prescription medications, over-the-counter supplements, pet food or retail items.

    5. The organization must provide a completed pre-authorization form at least 48 HOURS PRIOR to EACH visit that will be discounted. This form lists the amount the pre-approved by the organization for examination, diagnostic and services. Any amount above the pre-approved amount will require verbal or written authorization by an officer of the organization. 

    6. All surgical procedures must be approved with an estimate signed by an officer of the organization prior to the day of surgery. 

    7. All invoices for services billed must be paid within 48 hours from the time they are invoiced. 
    8. All discounts are subject to the approval of the Practice Manager/Owner. For your protection, and that of others, pets should be properly restrained by a leash or carrier upon arrival.

    ​​Veterinary Vision of Rochester Hospital Policies
    • Do not address or reach for another pet within the facility without first obtaining permission from its owner(s). Many of our patients are here due to illness and are not always feeling up to the affections of others.
    • Veterinary Vision of Rochester operates primarily by appointment. We are available to see patients on a limited emergency basis, however, these services may be subject to a higher fee schedule. As such, we request all our clients to be on time for scheduled appointments and procedures. If you must cancel an appointment we ask for 24 hours notice. For surgical appointments/procedures we ask for 48 hours cancellation notice. A late cancellation or frequent re-occurrence of cancellations may result in a fee being applied to your account or discontinuation of services.
    • Should you run late by 15 minutes or more, you may be asked to reschedule your appointment or be charged a fit in fee.
    • Your appointment today may result in the administration of medications(s). Many of these may need to be refilled. We are happy to call those into local pharmacies, or make them available for you to pick-up from our facility. We ask for 48 hours notice prior to picking up those requested prescriptions whenever possible. ​
    By signing below, I am acknowledging that I am a representative of the above organization and have the authority to make medical and financial decisions for this pet.