New Patient Appointment Cancellation Policy: As a reminder, a deposit was collected at the time of booking your appointment to hold the above scheduled time. A 72 hour notice is required to cancel a New Patient Exam. Cancellation with less than 72 hour notice WILL RESULT IN A FORFEIT OF YOUR DEPOSIT. Notice can be made via phone or email 24 hours a day.
Late Policy: Veterinary Vision offers a 10 minute grace period for late arrival. Appointments that arrive more than 10 minutes past their start time will be charged a $50 late fee. Arrivals more than 30 minutes past their scheduled appointment time will be canceled.
Rochester Location Novi Location
278 E. Auburn Rd. 24360 Novi Rd
Rochester Hills, MI 48307 Novi, MI 48375
*Both offices are located within the Animal Emergency Center*